WOW24x7.com store will accept return up to 7 days after Delivery of most Products
Exchange / Refund Condition
- Damaged / Defective Product on Arrival: - Free Replacement within 14 Days
- Wrong Shipment by wow24x7.com :- Free Replacement within 14 Days
- Incorrect Oder Placed By Customer :- Free Replacement within 14 Days For unopened* Product
- Customer need and alternative Product:-. Free Replacement within 14 Days For unopened* Product
- Order cancellation: - No charges if product are not shipped. In case of shipped order , the return policy will apply
- Refund with 5% cancellation charges for cancellation request sent within 14 days for unopened* Product only
- Unopened Product to be returned or replaced must be in the original packing with all inbox literature, Warranty / Guarantee Card, freebies and accessories ETC.
DOA (Dead on arrival)
- If the arrived product is dead after unboxing product.
- Call to the Customer Support and Book a Complaint for the same.
- Retund the product to the Store or raise a request to pick the product.
- DOA (Dead on arrival) letter will be issued from the company after lodging the complaint.
- DOA (Dead on arrival) letter when the product will be a pickup.
- After that, we will deliver the New Product.
- Tax (if Applicable) is refunded with retuned
- Original Shipping and handling charges are not refunded
- If the payment was by Credit / Debit Card or Net-Banking , we will refund the money in your Credit/ Debit or Net- Banking account
- Typically refund are processed in between 7-21 days working days